Conflict is part of today’s world, just as the air you breathe. You cannot avoid it in any sphere of your life.
However, if you want to continue to improve and grow personally and professionally you should learn how to deal with conflict. In an organization, conflict management is vast area which requires specialized intervention and training.
Executive Leadership Training – Managing Conflict
Consider a sales team of 20 persons divides into two groups of two reporting to a supervisor each; the supervisors in turn reporting to a sales manager. Now, in this set up, consider a major conflict between the two 10-people teams, for which an unhealthy competition has become a trend. In this context the people loose focus on their professional goal and concentrate in creating ‘trouble’ for the other team, which of course, will reciprocate the ‘trouble’.
In this tug-of-war the company looses money directly – in terms of loss in sales; and indirectly in the effort that it will be involved to repair the damage that has been created as a result of this hostility. The onus of solving a conflict and putting the whole team back on track, falls on the sales manager and the supervisors. These skills required for this intervention are usually the skills one learns in the executive leadership training program that the company sponsors for the managerial cadre.
Executive Leadership Training Can Solve Conflicts
There is specific skills which are required to handle and manage conflict in an organization. Thankfully these skills can be taught. Managing conflict efficiently will bring down the costs of losses in a company by almost thirty percent. Managers are groomed not only to mediate and eliminate conflict but also prevent it. Actually the preventive skills are what makes the conflict manager invaluable to the company.
It is essential to include this aspect of management in all the executive leadership training programs so as to promote a healthy work culture. The competition is a good sign in any organization, but it should come from a need to perform better and not a motivation to restrain others from achieving their highest potential. While the former promotes professional growth, the latter impedes it. Hence, the executive leadership training program does help in cutting losses in any given business organization.
Needless to mention that a leader will not only control and manage conflict effectively, but also promote team building which will by itself cut off any possibility of internal hostility.